In some cases we can accept a return on your order. To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without requesting a return first will not be accepted.
The return status will be notified and approved once we have received and inspected the returned product. If the return is approved, the refund will be processed automatically back to your original payment method. It may take some time for your bank to process and settle the refund. You can always contact us for any return question at email@example.com